1. Research and Reading
We have already begun the next phase of the Support section, which is to pull together all our disparate support pages and documentation under the Support umbrella. What used to be called “owner” pages have been redesigned and moved into this category for all our printers as of writing this. There are other plans to build more robust pages for Software products as well, to limit the need for external sites for each piece of software.
And in the longer term, we hope to pull the Salesforce knowledge base and our other support pages into one more coherent structure so we don’t have to bounce customers between domains (but that’s probably much further out).